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Provide a full menu of support services,ranging from operation and maintenance to monitoring,based upon abundant experience and achivenents.
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With the Internet and intranets spreading rapidly and various IT solutions introduced to support business activities, network systems have literally become the lifeline of corporate management. Use of more efficient, high-quality outsourcing services is receiving attention as a means to maximize ROI while ensuring the stable operation and maintenance of network systems.
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Effective resource utilization and cost reduction go togather. |
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One advantage of outsourcing system maintenance and operation is business simplification brought by farming out all cumbersome tasks, such as troubleshooting, daily maintenance, logistics, and coordination with vendors. In addition to this, 7x24 support systems, which cannot be easily set up by a company, enables smooth recovery from failures and quick response to security measures that are much in need today. NTT COMWARE proposes the best support plan for each company's unique network system, constructs optimum operation, maintenance and monitoring systems at minimum cost, and creates an environment in which companies can focus on their core businesses. |
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Centralized management of nationwide telephone network. |
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NTT COMWARE has broad experience and a proven record of supporting the supervision, operation, and maintenance of NTT's communication infrastructure and computer systems.
For example, an automatic general traffic management system was developed to solve the problem of "traffic congestion" that occurs when, say, a booking office selling tickets for a popular concert is inundated with calls, making it difficult for other people's calls to get through. The traffic management system monitors traffic congestion in real time for 24 hours a day, 365 days a year so that quick action can be taken should any problem occur. Even when a natural disaster such as an earthquake strikes, this system centrally keeps track of 134,000 units spreading throughout the nation so that NTT can quickly set to work on recovery. NTT COMWARE inherits know-how accumulated through such development efforts and resultant expertise in the centralized management of large-scale corporate systems. |
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24-hour centralized monitoring of D70 switchboard |
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Best partner IT system operation |
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NTT COMWARE offers outsourcing service "FSC24" on the basis of its know-how about system operation, maintenance, and monitoring. Our 7x24 support system covering all areas throughout Japan provides operation and maintenance services for networks and computer systems, the backbone of corporate management, promptly and steadily.
Since we provide multi-vendor support, customers can select plans best suited to their individual needs from our operation, maintenance, and monitoring menu, with no regard to the type of platform in use. In addition to remote monitoring, we offer a housing service that keeps customer's entire system in our data center. NTT COMWARE delivers total support to keep customer's IT systems up and running stably.
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FSC24 |
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NTT COMWARE
Company Profile |
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· Profile
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· Databook
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